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Faq

Frequently Asked Questions

We at Tehranto Trade, believe honesty goes a long way, here are some of the examples of the sort of questions that
customers ask on a day to day basis. If you have any questions, which we have not provided an answers to, please kindly send us an email at info@tehrantotrade.com or simply call us at (416) 225 2345

01 WHAT DO I NEED TO TRANSFER MONEY?

All we require at Tehranto Trade is a piece of identification (A VALID UNEXPIRED GOVERNMENT APPROVED DRIVER’S LICENSE, PASSPORT, PERMANENT RESIDENT’S CARD, Or CITIZENSHIP CERTIFICATE), the beneficiaries name , Address, account number and Telephone number were he or she can be reached.

02 WHY DO I NEED TO SHOW MY ID?

If Tehranto Trade has an on-going business relationship with a client, we will have to keep any client information records that is created. A client information record sets out our client’s name, address and the nature of the client’s principal business or occupation. Which also includes the following information:

the individual’s date of birth; and the type of document used to confirm the individual’s identity, its reference number and its place of issue.

If Tehranto Trade creates a client information record about a client that is a corporation, we must obtain a copy of the part of the official corporate records showing the provisions that relate to the power to bind the corporation regarding the account. This could be the articles of incorporation that set out those duly authorized to sign on behalf of the corporation, such as an officer, the comptroller, etc. If there were changes subsequent to the articles, then the board resolution stating the change would be included in this type of record.

When Tehranto Trade identifies an individual, we refer to the individual’s birth or baptismal certificate, driver’s licence, passport, record of landing, permanent resident card or other similar document. Examples of other similar documents include an old age security card, a certificate of Indian status, or a card with the individual’s signature and photograph on it. The document must have been issued by a provincial, territorial or federal government.

Please note that Tehranto Trade cannot refer to an individual’s provincial health card from Ontario, Manitoba or Prince Edward Island since health cards cannot be used for this purpose in these provinces.

The document also has to be a valid one. In other words, an expired driver’s licence would not be acceptable. When Tehranto Trade refers to a document to identify an individual, it has to be an original, not a copy of the document.

03 WHAT KINDS OF PERSONAL INFORMATION IS HELD BY TEHRANTO
TEHRANTO TRADE is required to keep the following records:
  • Large cash transactions records
  • Copy of official corporate records (binding provisions)
  • Account holder information
  • Cleared cheques drawn on or deposited to an account
  • Client credit files
  • Foreign currency exchange transaction tickets
  • Copy of the trust deed and settlers identification (trust companies)
04 HOW SAFE IS MY PERSONAL INFORMAITON KEPT BY TEHRANTO?

Tehranto Trade uses a Varity of tools and software to ensure client information and record keeping is kept in a safe as securely accessible database system. The information kept in file regarding all and any client would include pictures identifications, scanned documents, invoices, TT wires, money remittances, beneficiary information, bank accounts, cash dealing, foreign exchange transactions and all other monitory transactions.